Thanks for purchasing our products at Sacred Signs operated by Astaran & Ayana. We want you to be fully satisfied with your purchase. Below is our policy on shipping for physical products.

Shipping Policy

We ship worldwide and aim to get your order to you as quickly and safely as possible. Below is an overview of our shipping process.

Processing & Shipping Times

• Orders are processed and shipped within 1-5 business days.
• We use PostNL for all shipments.
• Estimated delivery times:
  • Europe: Within one week
  • Worldwide: Within two weeks

Shipping Costs

• Shipping fees are calculated at checkout based on your location and order size.

Tracking & Delivery

• All packages are tracked. If you would like a tracking code, please request it after your order has shipped.
• If your package is lost, we can open an investigation with the carrier. Depending on the outcome, we will resend the package or issue a refund.
• If your package arrives damaged, please provide photo proof, and we will offer a replacement or a refund.
• If there are unexpected delays beyond 4 weeks, we can contact the carrier to find a solution.

Other Details

• If you order multiple items, we will ship them together.
• We also offer a local pickup option, which you can select upon check-out.

For any shipping-related inquiries, feel free to contact us so we can assist you properly.